Your Questions, Answered

  • Simply fill out our contact form or Call us and upload photos of the items or space. You can also text photos directly. We’ll review everything and provide a clear, upfront quote within 2–12 hours. No hidden fees, no surprises.

  • Yes — same-day or next-day service may be available depending on scheduling and location. We recommend reaching out as early as possible to secure your preferred time slot.

  • For safety and environmental reasons, we do not accept:

    • Hazardous materials (chemicals, paint, oils)

    • Asbestos or medical waste

    • Explosives or flammable substances

    • Certain large commercial waste (unless discussed in advance)

    If you’re unsure, send photos and we’ll confirm.

  • Yes. TIDYQ is fully insured for residential and commercial services, giving you peace of mind while we work in your home or business.

  • Whenever possible, yes. We prioritize donation and recycling before disposal to reduce landfill waste. Items in good condition may be donated to local charities, and recyclable materials are separated accordingly.

  • After junk removal, we offer optional garage organization add-ons. This includes sorting items into functional zones (tools, seasonal items, sports equipment), bin systems, labeling suggestions, and layout planning. The goal is to create a system that’s easy to maintain — not just temporarily tidy.

  • We accept e-transfer, debit, and major credit cards. Payment is typically due upon completion of service unless otherwise arranged for subscription clients.